We are looking for a Program Manager with experience overseeing teams of linguists, translators, or related language professionals. This role requires strong organizational and leadership skills to ensure language projects are delivered with quality, efficiency, and accuracy.
Manage day-to-day operations of language projects and teams.
Oversee recruitment, onboarding, and scheduling of linguists and translators.
Establish workflows, quality standards, and review processes to ensure consistency.
Track performance metrics such as timeliness, accuracy, and client satisfaction.
Maintain communication with clients, stakeholders, and internal teams.
Provide reporting, documentation, and support for compliance as needed.
Support proposal efforts, staffing plans, and program growth opportunities.
Several years of experience managing linguists, translators, or similar teams.
Proven ability to supervise and coordinate multi-location or distributed teams.
Strong understanding of translation/interpretation workflows and quality control.
Excellent communication, organizational, and problem-solving skills.